FAQ
What is included in the snack boxes?
Our snack boxes offer a diverse selection of high-quality and freshly prepared snacks. Depending on the category, you will find sandwiches, wraps, croissants, mini burgers or wrap bowls, all with delicious and creative fillings. Each box is perfectly portioned and ideal for parties, meetings or as a gift.
How can I order?
Ordering is easy! Select your desired snack box, put it in your shopping cart and follow the steps in the ordering process. Alternatively, you can contact us directly if you have individual requests.
Which regions do you deliver to?
We deliver to the Frankfurt, Offenbach, Hanau and Aschaffenburg areas. Alternatively, you can also pick up your order from us in person.
Are there minimum order quantities?
Yes, our snack boxes have a minimum order of one box. Each box contains a set number of snacks, depending on the category chosen.
Are the boxes individually customizable?
We can make certain adjustments upon request, for example in the case of intolerances or special requests. The best way to do this is to contact us directly by email or using the contact form.
How far in advance should I order?
For guaranteed delivery, we recommend ordering at least 48 hours before your scheduled appointment. For larger events, we ask that you plan even earlier.
Can I receive an invoice with VAT shown?
Since our webshop is operated as a private company, we do not issue invoices with VAT shown. However, you will receive a detailed payment confirmation.
What happens if I want to cancel my order?
Please inform us as soon as possible if you wish to cancel your order. If you cancel up to 24 hours before delivery, we can give you a full refund. Unfortunately, food orders that are already in preparation cannot be cancelled.
How can I contact you if I have questions?
You can reach us anytime by email at bitesy.snackbox@gmail.com . We will respond as quickly as possible, usually within 24 hours.
Are there offers for larger orders or events?
Yes, we offer special conditions for larger orders or events. Simply contact us and tell us your requirements - we will be happy to create an individual offer for you.